The average delivery time of electronic products from Singapore to the USA is 6 days. There are many corporate customers in the USA. Although an average of 6 days, at the customer side there has ever received the goods on day ten, but some are receive the item 4 days, two days faster than expected. There is also up to 21 days of goods not yet reached the hands of the customers.
For example, the service at fast food restaurants, the average time of presentation is 5 minutes. But there who have had the service up to 15 minutes food was not ready. There are also 3 minutes are ready, anyone ever get the service up to 25 minutes. Such example is the service time variation and, if averaged over 5 minutes.
six sigma training
Rabu, 08 Desember 2010
Selasa, 07 Desember 2010
Structured Methods of Six Sigma: Define, Measure, Analyze, Improve, Control
Define
At this stage the executive team sought to identify problems, identify customer specifications and determine the goals and targets six sigma project. The intended target may be a target of zero defects, cost reduction targets, a target date and target provision of goods in accordance with the requested capacity.
Senin, 06 Desember 2010
DMAIC, the Black Belt and Team Executing : Foundations of Six Sigma
Six Sigma is a method that is very neat and well structured. Structure in Six Sigma projects covering the steps called DMAIC (Define, Measure, Analyze, Improve and Control). In the implementation of the project and implementation of six sigma, quality project success is highly dependent on the facilitator who understands both management and statistics. The facilitator is often called the Black Belt
Furthermore, holding the most important part is the team that implementing six sigma project. This executive team must be formed in such a solid to produce fresh ideas and smart and could create the applicable standards and be accountable.
Furthermore, holding the most important part is the team that implementing six sigma project. This executive team must be formed in such a solid to produce fresh ideas and smart and could create the applicable standards and be accountable.
Minggu, 05 Desember 2010
Six Sigma Concept: Race Became the Fastest
One of the six sigma concept in order to meet customer satisfaction is to be the fastest in providing and delivering goods. Trust business will be established if the supply of goods on time and not late. User company product / customer who is not an end user is also being chased time to produce their own products. For example, mobile companies are also customers of the company resistive Plate. Mobile pursue the target company to meet market demand, if there is delay in the production will be messy
Besides the issue of delay caused by the production process, problems that often arise in terms of product delivery speed is the problem of delivery by freight forwarding companies associated with the distance and speed of delivery transportation. Selection of the proper delivery of services into separate items that need attention, because if one chose the company will cause a bad effect on our company's reputation in the eyes of customers
Besides the issue of delay caused by the production process, problems that often arise in terms of product delivery speed is the problem of delivery by freight forwarding companies associated with the distance and speed of delivery transportation. Selection of the proper delivery of services into separate items that need attention, because if one chose the company will cause a bad effect on our company's reputation in the eyes of customers
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